By Carol Wilson
Telephony Online 02/07/07
While carrier Ethernet sales are
booming at AT&T and Verizon, the two
incumbents’ market share is actually slipping as cable companies and
CLECs make inroads, according to the latest research from Vertical
Systems Group.
“AT&T’s raw
numbers grew quite rapidly,” said Rick Malone, principal at Vertical
Systems Group. “But in the second half of the year [2006], we saw
tremendous growth in the new entrants and the smaller and regional
players so that, in terms of percentage of the pie, the incumbents’
numbers went down.”
AT&T, the market leader, saw its
share drop from 16.2% to 13.6% in terms of Ethernet ports sold, the
research showed, while Verizon fell from 13.5% to 12.2%. The
number-three player was Time Warner Telecom at 10.7%, followed by
Qwest (9.9%), BellSouth (8.5%), Cogent (8.2%), Yipes (5.4%) and
Level 3 (5.3%).
Among the large group of “others”
selling 26.2% of all Ethernet ports were Charter Business, Comcast,
Cox, Optimum Lightpath (a Cablevision subsidiary), RCN and Time
Warner Cable.
“The MSOs cut
their teeth on residential services,” Malone said. “They’ve all had
fledgling business services for several years now. We have seen to
commit to this in a big way in the last year. I see them moving up.”
It all comes down to
availability, he added. As enterprises learn about the many benefits
of carrier Ethernet--cost, compatibility with LAN technology,
scalability for high bandwidth, simplicity--they look to see who is
serving their locations, usually with fiber to the building or very
nearby, Malone said.
“What we are
hearing from the enterprises is once they start looking at what
facilities are available for business Ethernet, they find not all
the vendors serve their locations,” he said. “Often, they’ll find
it’s a local provider or an MSO or someone that is specialized in
the area instead of AT&T or Verizon.”
He expects the big players to
respond competitively but to do so in a way that targets more
competitive markets and enables them to protect their customer base
and manage the transition from legacy services to newer carrier
Ethernet offerings. As a result, AT&T and Verizon are likely to
build out fiber “in specific geographies,” Malone said. “It’s
logical to assume their strategy would be to make sure they can
competitively respond when there is a new market entrant in a
specific area. Both Verizon and AT&T have the inherent problem of
cannibalizing their bases. They not only have to protect their
existing customers with all of their services, but they also need to
protect the other services they sell these businesses. They know
where [services] are going and they know what value it holds for
enterprises. The question is, how do you manage that migration? The
worst case scenario is losing the customer entirely.”
As for cable players, they face
their own transition, he said, from doing custom deployments to
building business services organizations that can scale.
“The issue
with those providers is they have to build business units to satisfy
the demands of enterprises, which are clearly different animals
[from consumers],” Malone said. They are all building these units
out now. What I am seeing is a lot of their business is
custom-priced, custom-built and custom-supported. When you get to a
certain scale, you can’t do that.”
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